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VOIP Registration

Salt Lake Valley Emergency Communications Center (VECC) has instituted a regional Emergency Notification System (ENS) for the citizens of Salt Lake County.  VECC, a consolidated 9-1-1/Police/ Fire Dispatch Center (serving all communities in Salt Lake County except Salt Lake City and Sandy City), along with Salt Lake City 9-1-1 (SLC911- serving Salt Lake City and Sandy City) have agreed to share the system, thus making the service available to all residents and businesses within Salt Lake County.  This ENS provides a means to send telephone, SMS text, and email notifications regarding emergency situations or critical public safety information to residents and businesses within Salt Lake County.  The notifications are directed towards those that are impacted by, or in danger of being impacted by, an emergency or disaster.

This system delivers information and instructions regarding emergencies, disasters, or critical information under the authority of the responding public safety agencies, emergency management, and/or municipal administrations.  It will be used to notify those homes and businesses at risk within the affected area and will provide information regarding the incident and/or actions to take (such as evacuation).  Additional necessary instructions or information, (such as shelter locations), may also be provided.  As allowed by statute, the system utilizes the region’s 9-1-1 database, provided by the local telephone company, and thus is able to contact land-line telephones whether listed or unlisted. It is TTY/TDD capable.

However, because the system uses the region’s 9-1-1 database, only land-line numbers are automatically added into the system. If you have an alternative telephone system provider, such as a cable network, a Voice over Internet Protocol provider (VoIP), or a cellular telephone, and would like to be notified via that provider, you must register those telephone numbers. Similarly, if you would like to receive an email notification, you must register the email addresses at which you wish to receive the notification.

This system only serves addresses that fall within the boundaries of Salt Lake County, Utah.  If you are trying to register a phone number to an address outside of Salt Lake County, Utah, be aware that the system is unable to make emergency notifications regarding incidents or impacted addresses that occur and/or fall outside of Salt Lake County, Utah.

CLICK HERE TO REGISTER YOUR VOIP PHONE NUMBERS