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Navigator Conference Brought a Public Safety from Around the World

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Navigator Conference – Salt Lake 2013

vecc-1Navigator Conference, sponsored by Priority Dispatch allowed Spillman to rub shoulders with over 700 public safety attendees in our home town.  Spillman participated in 3 events. First we had a 10×20 booth at the Navigator Conference. Second agencies were invited to tour VECC, a Spillman sponsored event and third a Spillman Headquarter Open House.

The Headquarter Open House allowed attendees to tour our facility, ask questions about Spillman and see the integration of Priority Dispatch and Spillman software.   In preparation for the Open House individual invitations were sent via email to everyone on the pre-registration list through Pardot. Attendees were able to RSVP on line. In addition the event was posted on our web site with a link to the invitation. Our first sweep focused only on national agencies and was sent out 10 days prior to the event. Two days before the conference a reminder was distributed to all attendees.

vecc-2The VECC Tour gave agencies from around the world the opportunity to see a first class multi-jurisdictional dispatch center. Bill Harry and his department were very helpful in preparing and working with Spillman to make this event a success. Priority Dispatch helped to promote the tour and arranged for a sign-up sheet at the conference. Using Pardot we sent a pre-conference email advertising the tour and encouraging agencies to participate. The email invitation appeared to come from VECC.

In addition to our general trade show activities we distributed flyers to attendees and invited them to our Open House. Everyone was very open and positive the only hold back we encountered was the Open House was on the last day and many of the attendees were planning on going home that afternoon. As our fall back we encouraged agencies to participate in the VECC tour which was a successful alternative.

CAD Competitors

New World                                  Priority Dispatch                    Keystone Public Safety

SunGard                                       Alert

InterAct                                        Emergency CallWorks

EnRoute                                        EmergiTech

Global                                           Intergraph

Capers                                          Logistic  Systems

VECC Tour

vecc-3The VECC Tour had an international feeling with participants from all over the world. Spillman provided one large bus the Spillman van and an extended van which allowed us to transport a total of 77 attendees. VECC was very gracious and accommodated not only this tour but a visit from Lee County Public Safety and were scheduled for a tour from the Hong Kong PD.

vecc-4VECC allowed Spillman to set up a small booth in the front hall and act as the first contact as the bus arrived. Bill Harry began the tour with a brief introduction to VECC and then broke into 4 smaller groups. Bill’s introduction covered the ease in which VECC can handle multiple agencies, the challenges involved in this type of operation, reviewed their process and introduced Spillman software as their CAD vendor. Everyone was impressed with the detail and overall operation of VECC. The tour covered the various areas and allowed groups to walk through the facility ending up in the main dispatch room.  vecc-5The overall affect was very impressive and exhibited community preparedness and ease of operation.  It was noted that some of the international groups had not heard of Spillman before and were impressed.  As attendees boarded the bus Spillman gave each agency a small bag of Spillman (Utah) Truffles.

Contat Agency City State  

VECC Tour

Joris Oerlemans Holland
Marlou Verboven Holland
Sjef Taabe Holland
Kees de Ruijter Holland
Chris Keijsers Holland
Ankie Brands Holland
Jolanda Verhoeven Holland
Piet-Hein Verhagen Holland
Karen Warren Brandon
Heather Penner Brandon
Ron Good Twinsburg Police Department Twinsburg OH
Rob Whitelaw Victoria AU Australia
Kerry West Victoria AU Australia
Angiela Taylor Queensland Ambulance Service Cairns Australia
Amy Davidson STARS Air Ambulance Calgary AB Canada
Sheila Hanlon Bellingham Fire Department Bellingham WA United States
Renee Brennan Bellingham Fire Department Bellingham WA United States
Sandie Ferris
Stiles Clarke HEMSI Huntsville AL USA
Amy Burrage King County Sheriff Renton WA United States
Jim Burrage
Marty Gray HEMSI Huntsville AL USA
Chad Weismiller HEMSI Huntsville AL USA
Patrick Fears HEMSI Huntsville AL USA
Frita Fears
Patrick Fears HEMSI Huntsville AL USA
Jennifer Jenkins
Stephan Dery
Ivana Savio Centre de Communication Santé Estrie Sherbrooke QC Canada
Luc Lapointe centre de communication santé Estrie Sherbrooke QC Canada
Frances Jimenez-Lucero El Paso County 911 District El Paso TX USA
Zoraida Arredondo-Burke El Paso County 911 District El Paso TX USA
Ana Pavlina Silva El Paso County 911 District El Paso TX USA
Berenise Rodriguez El Paso County 911 District El Paso TX USA
Bernardo Corralejo El Paso County 911 District El Paso TX USA
Olive Taylor Emergency Communications, Ltd. Auckland New Zealand
Peter Lockie Emergency Communications, Ltd. Auckland New Zealand
Cathy Perez
Sherryann Murphy Mililani HI United States
Kerri Swedberg Parkland County Stony Plain AB Canada
Michelle Hellen Higgins
Nowell Matchem Fort McMurray AB Canada
Nowell Matchem Fort McMurray AB Canada
Judith Iwaszjuw
Valarie Wood
Leanne Stewart Ambulance Tasmania Hobart Tasmania Australia
John Zimmerman
Dwight Bell Durham Emergency Communications Durham NC United States
Yvonne Walker Bentonville Police Department Bentonville AR USA
Ronya Marveggio Bentonville Police Department Bentonville AR USA
Kyle Davis Bentonville Police Department Bentonville AR USA
Mark Boothby The City of Red Deer – Emergency Services Red Deer AB Canada
Jason Besuijen The City of Red Deer – 9-1-1 Emergency Dispatch Red Deer AB Canada
Ty Brown
Kevin Balhantyne
Julie Sitnik
Gina Gauer East Bay Regional Park District Police Department Castro valley CA United States
Stephannie Guerrero East Bay Regional Park District Police Department Castro Valley CA United States
Gisela M. Russi Casillos
Leslie Toro
Shane Elliot
Andre marcotte
Lindsay Stroborg
Dakota Marino Parkland Ambulance Prince Albert SK Canada
Jessica Masserey Parkland Ambulance Prince Albert SK Canada
Kris Yoder
Lori Bragg Ada County Sheriff Boise ID
Jerome Servatius Ada County Sheriff Boise ID
Stephen Holler Ada County Sheriff”s Office Boise ID
Cassie Owens Ada County Sheriff”s Office Boise ID
David Jones Or Tyler Roundtree Meridian Fire Dept. Meridian ID USA